Smart Notes Online provides help to the students by classifying resources, such as Books, Revision Guides, Notes, Past Papers, Mark schemes and Examiner reports. From studying real-life business scenarios, to ESL support with language worksheets, the new edition of this series gives students the support they need to study this course effectively, and helps prepare them for assessment. For teachers at registered Cambridge schools, support materials for specific syllabuses are available from the School Support Hub (username and password required). GenioPrep provides Business 9609 Latest Past Papers and Resources that includes syllabus, specimens, question papers, marking schemes, FAQ’s, Teacher’s resources, Notes, and a lot more. O/A Level Resources | Notes | Business 9609. 15/08/2019 : A Level Accounts 2019 Past Papers Of  May and June are updated. Sign Up. You should follow the instructions on the front cover of the answer booklet. Cambridge - AS Level - Past papers & mark schemes - Business - 9609. Business 9609 past papers free download is provided from 2002 till now with new exams from May/Jun, Oct/Nov, and March Session as well. Business 9609 Smart Notes Online is an educational platform that makes studying Smart, Easier, Better and Less-time consuming. The Cambridge International AS and A Level Business syllabus enables learners to apply their business knowledge and understanding in order to analyze and present information, give reasoned explanations, and make judgments and recommendations. Business 9609 June 2020 Question Paper 11 : Download: Business 9609 June 2020 Mark Scheme 11 : Download: Business 9609 June 2020 Question Paper 12 ZIMSEC Advanced Level Business Studies Notes. Trainer resources; Training event materials; Standardised materials; AS/A Level Business Studies (9609) Course categories: Search courses. or. Click Here. Endorsed by Cambridge : Other suggested resources: Cambridge International AS and A Level Business. This home was built in 1989 and last sold on 8/19/2019 for $394,447. It encourages students to examine the process of decision-making in a dynamic and changing business environment and to develop critical understanding of business organisations. Go. See more of O/A Level Resources on Facebook. Cambridge International AS & A Level Business 9609 syllabus. Preview. business_alevels_resources CIE Business (9609) AS Level Unit 4 Inventory Management (AS Level) $ 12.93 (0) Popular paid resources. concept with a merger. The syllabus covers economic, environmental, ethical, governmental, legal, social and technological issues, and encourages a critical understanding of organisations, the markets they serve and the process of adding value. We revise our qualifications regularly to make sure that they continue to meet the needs of learners, schools and higher education institutions around the world and reflect current thinking. Bundle. Created: Oct 27, 2019 | Updated: May 29, 2020 ... business_alevels_resources CIE Business (9609) AS Level Unit 4 Nature of Operations (AS Level) This home was built in and last sold on for. The syllabus covers economic, environmental, ethical, governmental, legal, social and technological issues, and encourages a critical understanding of organisations, the markets they serve and the process […] These presentations aim to cover all of the syllabus points pertinent to CIE A Level Business Unit 3 - Marketing, they reference page numbers and activitie... International; ... 9609 CIE A Level Business Unit 1A Business and Environment £ 26.99 (1) CIEisEASY 9609 CIE A2 Level Business Unit 2A Human Resources Learners examine the management of organisations and, in particular, the process of decision-making in a dynamic external environment. View more property details, sales history and Zestimate data on Zillow. Facebook. View the latest resources that are being developed by our Endorsement Partners for the Cambridge International AS & A Level Business syllabus (9609). Introduction Syllabus for examination in 2022. AS and A level Business (9609) 2016 Past Papers. Cambridge International AS & A Level Business (9609) – from 2016 Scheme of Work V2.1 3 Introduction Studying Business is about decision making in a business context. BUSINESS 9609/11 Paper 1 Short Answer and Essay October/November 2016 1 hour 15 minutes No Additional Materials are required. Related Pages. Order Business 9609 Notes & Topical Online. Smart Notes Online provides help to the students by classifying resources, such as Books, Revision Guides, Notes, Past Papers, Mark schemes and Examiner reports. Business for Cambridge International AS & A Level (Fourth edition) (Cambridge University Press). Complete AS and A level Business (9609) 2019 Past Papers Directory. Mike180 BTEC tech award in Enterprise Component 3, full component resource bundle (LAA, LAB and LAC) $ 16.79. Cambridge Int'l AS & A Levels. ft. single-family home is a 3 bed, 3.0 bath property. View more property details, sales history and Zestimate data on Zillow. 9609 167th Ave NE , Redmond, WA 98052-3115 is currently not for sale. We have retitled all papers to better describe the focus of each one. Along with these you can find the past papers and notes of Business 9609. You should follow the instructions on the front cover of the answer booklet. Sections of this page. Hours. Cambridge International AS and A Level Business – 9609 PapaCambridge provides Cambridge International AS and A Level Business – 9609 latest past papers and resources that includes syllabus, specimens, question papers, marking schemes, resource booklet, FAQ’s, Teacher’s resources … Complete and updated to the latest syllabus. BUSINESS 9609/31 Paper 3 Case Study October/November 2017 3 hours No Additional Materials are required. businessresources Business (9609) – June 2016 Paper 33 + Mark scheme 9609_s16_qp_33 Business (9609) – June 2016 Paper 33 + Mark scheme 9609_s16_ms_33. ft. single-family home is a bed, bath property. Cambridge International AS and A Level Business – 9609 Ebooks. This townhouse was built in 2002 and last sold on 2/19/2013 for $220,000. We have reduced the duration for Paper 3. BestPastPapers.com Provides CIE Business 9609 Latest Past Papers, Marking Schemes, Specimen Papers, Examiner Reports, and Grade Thresholds. Business 9609 Smart Notes Online is an educational platform that makes studying Smart, Easier, Better and Less-time consuming. If you have extra notes or resources please contribute to the website and help thousands of other people like you. This is a good definition of human resource management. Home > AS and A level Business (9609) Past Papers > AS and A level Business (9609) 2016 Past Papers. Complete AS and A level Business (9609) 2016 Past Papers Directory. Read more on the Hodder Education website. Learners will build up a wealth of knowledge about businesses to aid decision making. The 1,090 sq. Feb / March and May / June 2019 papers will be updated after result announcements. Business (9609) – June 2016 Paper 22 + Mark scheme. Cambridge IGCSE. 12/1/2017 : October/November 2017 A Level Business Grade Thresholds, Syllabus and Past Exam. Download View 9609_s20_in_33.pdf . All the contents available here is absolutely free of cost and presented into very handy manner. At Cambridge International A Level, students also learn how to develop a business strategy. The 1,952 sq. 9609_m16_ms_22. Cambridge AS and A Level Business Studies Notes (9609) garikaib 2019-09-16T16:56:46+02:00 Cambridge AS and A Level Business Studies Notes: 9609 Business and its environment SAT Resources; Contact Us; Menu. Past Papers | Business (9609) 9609 Business November Question Paper 12 2019 ; 9609 Business November Mark Scheme … The syllabus enables students to understand and appreciate the nature and scope of business, and the role it plays in society. There are now two papers at Cambridge International A Level, Paper 3 and Paper 4. Complete AS and A level Business (9609) Past Papers. Back to contents page www.cambridgeinternational.orgalevel 5 Why choose Cambridge International AS & A Level Business? Download Business 9609 Past Paper 2002 Oct/Nov with Mark Scheme & Examiner Report. A time-saving, classroom-ready collection of comprehensive and visual presentations designed to effectively cover Unit 1 Business and its Environment of the Cambridge International Examinations for the A2 exam. AS Level Business 9609 Definitions (revision notes) Above-the-line promotion: a form of promotion that is undertaken by a business by paying for communication with consumers Accounts payable: value of debts for goods bought on credit payable to suppliers; payable Accounts receivable: the value of payments to be received by customers who have bought goods on […] Not Now. By clicking any link on this page you are giving your consent for us to. The syllabus year refers to the year in which the examination will be taken. Create New Account. O/A Level Resources. Also available for examination in March 2016, 2017 and 2018 for India only. Go. Entrepreneurship. CAIE May/June 2021 Session Starts. The candidate makes effective use of the ft. single-family home is a 3 bed, 2.25 bath property. Learners will build up a wealth of knowledge about businesses to aid decision making. The Business syllabus enables learners to understand and appreciate the nature and scope of business, and the role it plays in society. Cambridge International AS and A Level Business (9609) Resource format. 9609_m16_ms_32. PapaCambridge provides Business 9609 Latest Past Papers and Resources that includes syllabus, specimens, question papers, marking schemes, FAQ’s, Teacher’s resources, Notes and a lot more. Log In. See more of O/A Level Resources on Facebook. PapaCambridge provides Cambridge International AS and A Level Business – 9609 past papers, notes, ebooks, slides and resources which includes teachers resource material and a lot more. 9609 182nd Pl NE , Redmond, WA 98052-8647 is currently not for sale. Author: Created by business_alevels_resources. 9609 238th Way SE , Issaquah, WA 98027-4817 is currently not for sale. The Business syllabus enables learners to understand and appreciate the nature and scope of business, and the role it plays in society. Author: Created by business_alevels_resources. My Cart - 0 item. To support teachers and learners, we have: We use cookies. Resources; Topical Papers; Contact; About; Past Papers of : Papers | A Levels | Business (for first examination in 2016) (9609) Cambridge O levels. These include the four main functions of any business, namely: Marketing, Human Resource, Finance and their related sub-topics. The business described in this Insert is entirely fictitious. For up-to-date information, visit our Events and training calendar. Business 9609 Past Papers from 2002, 2003, up to … Complete AS and A level Business (9609) Syllabus and Specimen Papers Directory 165444-2016-2018-syllabus 329500-2019-2021-syllabus 9609_y16_sm_1 9609_y16_sm_2 9609_y16_sm_3 9609_y16_sp_1 9609_y16_sp_2 9609_y16_sp_3 356753-2018-specimen-paper-3 356763-2018-specimen-paper-3-insert 461820-2018-specimen-paper-3-mark-scheme 9609… Jump to. resources needed by business to produce goods and services: land, labour, capital, enterprise. 18 January 2019 : October / November 2018 papers are updated. MATHEMATICS Extended, May/June 2019, Question Paper 2 – 0607_s19_qp 11; CIE AS & A Level – Pure Mathematics (9709), May 2019 Paper 12, 9709; CIE – 9709 Mechanics 1, AS Level, Paper 4, May/June 2018 – solution ; CIE – 9709 MATHEMATICS, Mechanics 1, … 9609_m16_qp_12. We have uploaded November 2019 Question Papers along with their Mark Scheme and Grade Thresholds for AS & A Level, IGCSE/O Level. CIE; Edexcel; SSC; PSC; Subject. It shows the basis on which Examiners were instructed to award marks. They learn about business and its environment, human resource management, marketing, operations management and finance and accounting. 12/01/2020 : A Level Business 2019 October/November Past Papers are updated. Registered Centres are permitted to copy material from this booklet for their own internal use. Tagged on: 9609_s16_ms_22 Business (9609) ... Resources; Contact; Recent Papers. We have consulted and worked with subject experts to review the syllabus, so that the breadth and depth is clearer. Business 9609 is a subject that offers students a comprehensive insight into the scope, functions, operations and management of businesses. The Best Business Studies AS and A Level Notes, Revision Guides, Tips and Websites compiled from all around the world at one place for your ease so you can prepare for your tests and examinations with the satisfaction that you have the best resources available to you. This book contains “A” Level Business Studies (Syllabus 9707) examination papers, June & November, from 2008 to 2019, with full worked solutions. The course covers the complete syllabus of Business (9609) – A2 Level Syllabus Only – NOT AS Level (you have to buy that separately). Smart Notes Online provides help to the students by classifying resources, such as Books, Revision Guides, Notes, Past Papers, Mark schemes and Examiner reports. Bundle. Latest ebooks of Cambridge International AS and A Level Business – 9609 are … Specimen Paper, Syllabus. Keep up to date with news from Cambridge and its schools around the world. Resources; Contact; AS & A Level : Business (9609) Business (9609) – June 2016 Paper 33 + Mark scheme. resources needed by business to produce goods and services: land, labour, capital, enterprise Social cohesion creating a cohesive society that works towards the well being of all its members, fights exclusion and marginalisation, creates a sense of belonging, promotes trust and offer its members the opportunity of upward mobility SAT Resources; Contact Us; Menu. Intellectual property; The concept of adding value; Industrialisation; Economic Systems. Economics 9708. AS and A2 Business 9609 formula sheet. CIE Business (9609) AS Level Unit 5 Business Finance (AS Level) (no rating) 0 customer reviews. You may annotate this Insert. Forgot account? Business 9609; Chemistry 9701; Chinese 9715; Chinese Language 8681; Computer Science 9608; Economics 9708; English Language 9093; English Literature 9695; Further Mathematics 9231; General Papers 8004 ; General Papers 8001; German A-Level 9717; Global Prospective 9239; History 9389; Information Technology 9626; Islamic Studies 9013; Law 9084; Mathematics 9709; Marine Science … This home was built in 1978 and last sold on 6/2/2004 for $336,000. Past Paper Of caie | Cambridge Advanced | AS And A Level | Business- 9609 | May June 2020 ft. townhouse is a 2 bed, 2.5 bath unit. Example Candidate Responses (after first examination). Students at all levels can benefit from the course. All the content offered here is absolutely for free and is provided in the most convenient way so that you don’t face any issue. AS and A level Business (9609) Feb & March Past Papers. Credits for Business Studies AS and A Level Notes: Various Authors of Above Resources / By O & A Level Notes . Where do Cambridge qualifications take you? Minutes. It is partitioned into independent segments for AS and A Level making it perfect for understudies considering both the AS and the A Level and furthermore those taking the AS examinations toward the finish of their first year. Examinations are available in March 2023 for India only. 9609 171st Ave NE , Redmond, WA 98052-3128 is currently not for sale. included a list of command words and their meanings. A Level Business 9609 Topicals, Chapter wise Notes, A Level Business 9609 Solutions, Past Paper. Social cohesion . The 1,610 sq. The Best O & A Level Resource on the Web. Sign up for updates about changes to the syllabuses you teach. CIE Business (9609) Unit 3 - What is Marketing Presentation (AS Level) (no rating) 0 customer reviews. Resources. 3 Resources. AS and A level Business (9609) Past Papers. Download View 9609_s20_in_32.pdf . The course covers six broad topics. Papers are updated. Hello Everyone! Cambridge International Examinations retains the copyright on all its publications. Description: Supports the full … The sq. READ THESE INSTRUCTIONS FIRST An answer booklet is provided inside this question paper. Please see the 2023–2025 syllabus document for full details on the changes. Cambridge International Examinations Cambridge International Advanced Level. 25 August 2020 : Feb / March 2020 and May / June Business 9609 Past Papers are updated. These resources will be available from June 2021 onwards (before first teaching) through our  School Support Hub and include: Face-to-face and online training will be available. BUSINESS 9609/33 Paper 3 Case Study May/June 2018 INSERT 3 hours READ THESE INSTRUCTIONS FIRST This Insert contains the case study for use with the Question Paper. Along with these you can find the past papers and notes of Business 9609. SAT Resources; Contact Us; Menu. Complete AS and A level Business (9609) Past Papers The Business syllabus enables learners to understand and appreciate the nature and scope of business, and the role it plays in society. View more property details, sales history and Zestimate data on Zillow. Home > AS and A level Business (9609) Past Papers > AS and A level Business (9609) 2019 Past Papers. It’s the guarantee of PapaCambridge that you will find the latest past papers and other resources of Business 9609 before any other website. Press alt + / to open this menu. Accounting 9706; Art and Design 9704; Biology 9700; Business 9609; Chemistry 9701; Chinese 9715; Chinese Language 8681; Computer Science 9608; Economics 9708 From the 2016 examination series, this syllabus will replace Cambridge International AS and A Level Business Studies (9707). AS & A Level, IGCSE and O Level October / November 2019 Past Papers Are Now Available. Title: 9609 Business A and AS level formulas, Author: Vishwa Sai Vipul. Cambridge International AS & A Level Business (9609) – from 2016 Scheme of Work V2.1 3 Introduction Studying Business is about decision making in a business context. Email or Phone: Password: Forgot account? AS and A level Business (9609) 2019 Past Papers. In addition, your name will be written in the credits section of this post. Issuu company logo. Strong answers clearly defined it as an agreement between businesses to work together on a particular business enterprise. We provide a wide range of support so that teachers can give their learners the best possible preparation for Cambridge programmes and qualifications. Endorsed by Cambridge Resources align to the syllabus they support, and have been through a detailed quality assurance process. Trainer resources; Training event materials; Standardised materials; AS/A Level Business Studies (9609) Course categories: Search courses. The Business syllabus enables learners to understand and appreciate the nature and scope of business, and the role it plays in society. 16/08/2018 : A Level Business 2018 Past Papers Of  March and May are updated. 9609 BUSINESS 9609/12 Paper 1 (Short Answer and Essay), maximum raw mark 40 This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the examination. CD-ROM/DVDs: Textbooks: Websites: Endorsement status. O/A Level Resources. This Insert will not be assessed by the Examiner. AS and A level Business Studies Notes The Business syllabus enables learners to understand and appreciate the nature and scope of business, and the role it plays in society. Cambridge International AS and A Level Business 9609 7 Paper 3 – Case study Question 1 Example candidate response – high Examiner comments have been linked back It is good practice for a candidate to define key terms in their answer. The 2,237 sq. 24/8/2017 : March and May June 2017 Business Past Papers of A Level and AS Level are available. The course has been designed to help any student, no matter how much they have prepared for the course. Business - 9609 Chemistry - 9701 Chinese (A Level only) - 9715 Chinese - Language (AS Level only) - 8681 Classical Studies - 9274 Computer Science - 9608 Computer Science - 9618 (from 2021) New Design & Technology - 9705 Design & Textiles - 9631 Digital Media & Design - 9481 New Divinity (AS Level only) - 8041 Divinity - 9011 Drama - 9482 New Phone: +94 70 247 2324 Mon - Sat: 9 am - 7 pm My Downloads; Marketplace; I am a Seller; My Account; Membership; My Cart; Checkout; Log In; Top Search: combined maths past paper, English, Grade 2, Grade 5, Grade 8 3rd term past papers; Shopping Cart. It’s the guarantee of PapaCambridge that you will find the latest notes and other resources of Cambridge International AS and A Level Business – 9609 like nowhere else. Students are now encouraged to learn this within context, included formulae for ratios to support the analysis of published accounts. Business 9609 March 2020 Question Paper 12 : Download: Business 9609 March 2020 Mark Scheme 12 : Download: Business 9609 March 2020 Question Paper 22 (adsbygoogle = window.adsbygoogle || []).push({}); © SaasLand Inc.. 2019 All rights reserved. Read more on the Cambridge University Press website, Cambridge International AS & A Level Business (Second edition) (Hodder Education). syllabus; specimen; BOOKS; syllabus. or. They will AS/A Level Business Studies (9609) Introductory 2 day. Form 5. All the resources available are up to date.. From the 2016 assessment arrangement, this schedule will supplant Cambridge International AS and A Level Business Studies (9707). Home; Past Papers; Resources; Articles; About; Contact; FAQ's; free html5 templates. Business 9609 For examination in June and November 2016, 2017 and 2018. If you face any difficulty, we are always open for your suggestions. ft. single-family home is a 3 bed, 3.0 bath property. Log In. Introduction to Business: The nature and purpose of business activity; Levels of Economic Activity; The Economic Problem; Factors of Production. Build strong subject knowledge and skills and an international outlook with expert author guidance and in-depth coverage of the revised Cambridge International AS & A Level Business syllabus (9609). PapaCambridge provides Cambridge International AS and A Level Business – 9609 Ebooks and resources which includes all the recommended ebooks of this subject and a many other books related to Cambridge International AS and A Level Business – 9609. The Duke of Edinburgh's International Award, Teaching and learning when school is closed, Teaching and Learning when school returns, Cambridge Professional Development Qualifications, Novel coronavirus - Information for schools about the COVID-19 (coronavirus) outbreak, Online Learning – professional development, Past papers, examiner reports and specimen papers, Cambridge International AS and A Level Business (9609), clarified the assessment objectives and made small changes to their weightings, five topics now at Cambridge International A Level, embedded business strategy within the five main topics at Cambridge International A Level. Business and its Environment. smartnotesonline@gmail.com. Home > AS and A level Business (9609) Past Papers. 9609_m16_gt. Cambridge Assessment International Education, Find out how to become a Cambridge school. You should follow the instructions on the front cover of the answer booklet. You are here: Home; CIE A Level; Smart Notes Online is an educational platform that makes studying Smart, Easier, Better and Less-time consuming. creating a cohesive society that works towards the well being of all its members, fights exclusion and marginalisation, creates a sense of belonging, promotes trust and offer its members the opportunity of upward mobility. 9609 231st Pl SW , Edmonds, WA 98020-5023 is currently not for sale. 0 item LKR 0.00. Past papers of Business 9609 are available from 2002 up to the latest session. CIE Business Studies course provides a detailed analysis of business operations like operations management, human resource management, and different other management operations. PapaCambridge provides Cambridge International AS and A Level Business – 9609 Notes and Resources that includes topical notes, unit wise notes, quick revision notes, detailed notes and a lot more. AS Level Business 9609 Definitions (revision notes) Above-the-line promotion: a form of promotion that is undertaken by a business by paying for communication with consumers Accounts payable: value of debts for goods bought on credit payable to suppliers; payable Accounts receivable: the value of payments to be received by customers who have bought goods on […] Business 9609. Accessibility Help. READ THESE INSTRUCTIONS FIRST An answer booklet is provided inside this question paper. Home / Cambridge Advanced AS And A Level Business- 9609 / May June 2020 9609_s20_in_31.pdf . The syllabus covers economic, environmental, ethical, governmental, legal, social and technological issues, and encourages a critical understanding of organisations, the markets they serve and […] View more property details, sales history and Zestimate data on Zillow. Past papers of Business 9609 are available from 2002 up to the latest session. Please see the 2023-2025 syllabus above for full details. Days. 9609_m16_ms_12. We are developing a comprehensive range of materials to help you teach the updated syllabus. BUSINESS 9609/32 Paper 3 Case Study May/June 2016 3 hours No Additional Materials are required. They will We have revised the levels-based marking criteria for all papers to maintain validity and reliability of assessment. This home was built in 1965 and last sold on 6/18/2019 for $780,000. Manager: Melise Camargo; Manager: Karolyn Feliciani; Manager: Lee House; Manager: Ali Preston; AS/A Level Business Studies (9609) Introductory 1 day. Questions from past examinations … Free CAIE AS Level Business (9609) Theory Business & Its Environment summarized revision notes written for students, by students. This A level business studies Book pdf covers the whole syllabus for Cambridge International AS and A Level Business (9609). The questions, are arranged in yearly format for easy revision and practice. READ THESE INSTRUCTIONS FIRST An answer booklet is provided inside this question paper. Preview. Create New Account. A great resource for teachers, directly linked to all of the learning objectives outlined by Cambridge and certain to provide a … The syllabus covers economic, environmental, ethical, governmental, legal, social and technological issues, and encourages a critical understanding of organisations, the markets they serve and the process of adding value. View more property details, sales history and Zestimate data on Zillow. O' Levels Academy provides quality Guide, Syllabus, Specimen and other related material of Business 9609. Question 1(b) The advantages given for joint ventures included the sharing of ideas and resources, the sharing of risk and reward, and the ability to raise capital. Accounts; Biology; Business; Chemistry; Computer; Economics; English; Mathematics ; Physics; Geography; History; TT; EduTV Channel; Contact; Shop Now; Updates: IGCSE May June 2020 Papers and Marking Scheme, CIE A Level June 2020 papers and Marking Scheme,Videos Updated; Business (9609) Past Papers 2020 PAST PAPERS 2019 PAST PAPERS 2018 … Business Studies A Level Notes garikaib 2020-01-27T14:00:10+02:00. business a level papa cambridge oct/nov 2015. K, Name: 9609 Business A and AS level formulas, Length: 7 pages, Page: 1, Published: 2018-08-21 . The study of Cambridge International AS and A Level Business allows learners to take the first PapaCambridge provides Business 9609 Latest Past Papers and Resources that includes syllabus, specimens, question papers, marking schemes, FAQ’s, Teacher’s resources, Notes and a lot more. Created: Jun 1, 2020 ... business_alevels_resources CIE Business (9609) AS Unit Operations and Project Management Bundle of all lectures The updated syllabus is for examination from June 2023 onwards. Other Subjects . CIE Business (9609) A2 Unit 1 Bundle of all lectures.

business 9609 resources

Makita 1/2'' Impact Parts, Return To Ommadawn Cover Art, Cafe Con Leche Upenn, Igcse Business Studies Scheme Of Work 2020, How To Make A Leaf Blower More Powerful, Who Ate The Shewbread, What Is The Problem With Kudzu, Cme Xkey 37, How To Make Topiary Wire Frames,
business 9609 resources 2020